Terms and Conditions

Terms and Conditions for FreshMaans

Welcome to FreshMaans!
By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of FreshMaans’ platform, products, and services. Please read them carefully. If you do not agree with any part of these terms, you should not use our services.

General Information
FreshMaans is a platform that offers fresh meat, seafood, eggs, and related products through physical outlets. We aim to deliver the highest quality, hygienically processed products to our customers.

Eligibility
To use our services, you must be at least 18 years old or have the involvement and consent of a parent or legal guardian. By using our website, you confirm that you meet this requirement.

Product Availability
All products listed on our site are subject to availability. We reserve the right to modify, discontinue, or replace any product without prior notice. Although we strive to maintain accurate inventory details, product availability may vary depending on location and demand.

Pricing
All prices displayed are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise. FreshMaans reserves the right to change pricing at any time due to changes in market conditions, supplier pricing, or other relevant factors.

Order Process
Customers can visit our physical outlets to purchase products. We do not provide delivery services through our website at this time. For inquiries or special orders, please contact our customer service directly.

Payment Terms
Payments for purchases at FreshMaans outlets are accepted via cash, credit/debit cards, and UPI. Please ensure that your payment details are accurate and up to date.

Cancellations and Refunds
As we deal with perishable items, cancellations and refunds are not typically permitted once a product is purchased. However, in rare cases of product quality concerns or incorrect items, customers may contact us for a resolution. Any such issues must be reported within 2 hours of purchase along with proof of purchase.

Product Quality
We maintain strict quality standards in sourcing, storing, and selling our products. If you encounter any issues with the freshness or condition of your purchase, we encourage you to report it immediately so we can investigate and take appropriate action.

Limitation of Liability
FreshMaans shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability in any case shall be limited to the amount paid by the customer at the time of purchase.

Intellectual Property
All content, including logos, images, product descriptions, and branding used on the FreshMaans website and promotional material, is the property of FreshMaans and may not be reproduced, copied, or used without our prior written permission.

User Conduct
You agree to use our platform and engage with our team in a respectful and lawful manner. We reserve the right to refuse service to anyone violating these terms or engaging in abusive, harmful, or unlawful behavior.

Third-Party Content
Our website or promotional materials may include references or links to third-party sites. FreshMaans is not responsible for the content, availability, or practices of these external sites and encourages you to review their respective terms and policies.

Changes to Terms
FreshMaans reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our website. Continued use of our services after changes constitutes your acceptance of the revised terms.

Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms will be subject to the jurisdiction of courts located in Hyderabad, Telangana.

Contact Us
If you have any questions, feedback, or concerns regarding these Terms and Conditions, feel free to reach out to us:

Company Name: FreshMaans
Address: Vaishnavilamani Arcade, near Dulapally Cross Roads, Landmark: Ratnadeep Dulapally, Kompally Village, Dundigal-Gandimaisamma Mandal, Telangana – 500014
Phone: +91 9059515192 / +91 9032745353
Email: info@freshmaans.com

By using FreshMaans services, you agree to abide by these Terms and Conditions.

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